Business support services

Product Development and Design

  • Product adaptation for increased marketability
  • Linking of artisan production with International/Macedonian design capacity
  • Design implementation


Market linkages – Marketing Assistance

  • Participate in international trade fair/bazaars and preparation services for participating artisans
  • Maintain and develop buyer relations and facilitate buyer visits
  • Organize Craft Fairs and promotional events
  • Represent handmade products for corporate gift and protocol market


Business training programs – Training and Capacity-Building

Product Development
Prepare and implement specialized trainings in:

  • How to prepare successful product collections
  • Pricing and Costing
  • Trends
  • Quality Control


Marketing and sales

  • Preparation for Craft Fairs and International Trade Shows
  • Design of effective promotional materials
  • Export Readiness: registration, documentation, and shipping
  • Business communication, customer satisfaction and quality control


Business, financial and administrative management

  • Business plan development and strategic growth
  • Registration and tax issues
  • Bookkeeping and financial management


Technical assistance and guidance
Conceptualize and implement practical skills training such as:

  • Filigree, Needlework, Weaving, Felt production, etc


CIC (Creative Industries Centre)

Computer Laboratory

The Creative Industries Center (CIC) houses a Computer Laboratory with three desktop and one laptop computer, LCD projector and all necessary equipment for scanning, printing and photocopying and has technical precondition for creation of different kind of activities or services such as: internet communication, market research, scanning, printing etc. and also enables development of business support services (e.g. entrepreneurship advisory, marketing advisory, sales advisory, promotion advisory, product development advisory).

Design and Resource Library

A Design and Resource Library as another business support service is housed in the CIC. The Design and Resource Library contents include books/e-books and magazines which cover four fields of interest for project beneficiaries: Crafts, Applied Design, Fashion Design and Graphic Design. The Design and Resource Library contains approximately 200 books/e-books and 4 magazine subscriptions.



Check for the titles in the Library